Terms & Conditions
1. Acceptance of Terms
By purchasing products from Wokes & Roy, you agree to comply with the following terms and conditions.
2. Description of Service
Wokes & Roy is an online retail platform offering a curated selection of perfumes and fragrances available for purchase through our website.
3. Orders and Payment
All prices are listed in INR and are subject to change without notice. Payment must be made in full at the time of purchase via debit card, credit card, or UPI. We do not offer Cash on Delivery (COD). Orders are confirmed only after successful payment processing.
4. Customer Responsibilities
Customers are responsible for providing accurate and complete shipping and contact information. Wokes & Roy is not liable for delays or delivery failures resulting from incorrect or incomplete information provided by the customer.
5. Shipping and Delivery
We ship orders within India only. Standard delivery time is 5–7 business days from the date of order confirmation. Delivery times may vary due to factors beyond our control.
6. Returns and Refunds
All sales are final. We do not accept returns, offer exchanges, or provide refunds for any products. This policy is strictly enforced.
7. Termination of Service
Wokes & Roy reserves the right to cancel orders or restrict access to our services if a customer violates these terms or engages in conduct that negatively affects our business or reputation.
8. Data Protection and Privacy
We are committed to protecting your personal information. All customer data is handled in accordance with our Privacy Policy. An account is automatically created during the checkout process for order management and customer service purposes.
9. Limitation of Liability
Wokes & Roy shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
10. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.
11. Changes to Terms
Wokes & Roy reserves the right to update or modify these terms at any time. Significant changes will be communicated via our website.
12. Contact
If you have any questions or concerns regarding these terms, please reach out to us via the contact information provided on our website.